WCAG 2.2 AA Audit
Manual expert review + assistive technology testing of your patient portal, scheduling system, and public site. Includes executive summary for legal and compliance review.
Healthcare Accessibility
ADA and WCAG Compliance for Healthcare Organizations
Healthcare organizations face significant ADA exposure. Patient portals, appointment scheduling systems, and public health websites that exclude users with disabilities create both legal risk and care access failures. We help healthcare teams achieve credible WCAG 2.2 AA compliance.
The Legal and Care Risk
Healthcare ADA lawsuits are increasing. Patient portals that lack screen reader compatibility, keyboard access, or accessible form labels create legal exposure under the ADA and Section 504 of the Rehabilitation Act. Beyond compliance, inaccessible tools mean patients with disabilities cannot access care independently.
Common Issues We Find in Healthcare Sites
- Patient portals with inaccessible form labels — screen reader users cannot complete intake or registration
- Appointment scheduling flows without keyboard access
- Health information documents (PDFs, tables) without accessible structure
- Video content (telehealth, educational) without captions or transcripts
- Color contrast failures in medication instructions and dosage information
- Missing ARIA live regions for error messages in forms
What We Deliver for Healthcare Teams
Remediation
Issue-by-issue fixes with verification retesting. We prioritize patient-blocking barriers first — form access, keyboard navigation, and screen reader compatibility.
BAA Available
For engagements involving review of systems that may touch protected health information, a Business Associate Agreement is available.
Bilingual Accessibility
Healthcare organizations serving Spanish-speaking communities often need bilingual ARIA labels, accessible language switching, and content parity review — we deliver that.
Who We Serve
- Regional health networks and hospital systems
- Federally Qualified Health Centers (FQHCs)
- Telehealth platforms and health tech SaaS
- Medical practices with patient portal integrations
- Public health departments and community health organizations
Ready to reduce healthcare ADA exposure?
Tell us about your portal, scheduling system, or public site and we'll scope the right accessibility engagement.